Refunds

Hassle-Free 60-Day Returns

Free Prepaid UK Returns via Royal Mail

Shopping with us is completely risk-free. We offer free returns on all UK orders, giving you 60 full days to try our products with confidence.

What You Need to Know:

• 60-Day Return Window: Return any item — or your entire order — within 60 days of delivery.
• Free Prepaid Labels: Easily generate a prepaid Royal Mail return label online (select Fresherpack as the retailer).
• Fast Refunds: Once we receive your item, your refund is processed within 5 working days.
• Proof of Postage: Please keep your Royal Mail postage receipt until your refund has been issued.

Ready to send an item back? You'll just need your order number to get started.