Refunds

Hassle-Free Returns

Free Prepaid UK Returns via Royal Mail Shopping with us is completely risk-free. We offer free returns on all UK orders, giving you plenty of time to try our products with confidence.

What you need to know:

• Return any item — or your entire order — within 60 days of delivery.
• You’ll need your order number (and select Fresherpack as the retailer when returning).
• Once we receive your return, we’ll process your refund within 5 working days.
• Please keep your postage receipt until your refund has been issued.

To start your free return, simply click the button below.

Our returns address: Fresherpack Returns c/o Unit 1, Arkwright Way Scunthorpe DN16 1AL United Kingdom